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Take the Lead on Developing a Social Media Strategy
As multimedia technologies -- digital audio, video, podcasts and video blogs -- become more widely available and accepted in corporate America, IT organizations need to develop a strategy for how to best use these tools.
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Reigning In Rogue Employees -- and Their Technologies
The IT department's firm control of enterprise applications and services is slipping because of the adoption of consumer-oriented technologies in the enterprise. This could end up being a nightmare if not addressed properly.
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Time to Modernize B2B Technology
Enterprise architects are increasingly seeing the need to pursue B2B modernization efforts using business process management (BPM), service-oriented architecture (SOA) and electronic data interchange (EDI).
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Outsourcing Privacy Protection
Companies contract with third parties to handle everything from payroll to accounting. Why not outsource IT privacy protection too?
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Embracing Podcasting in the Enterprise
Podcasting can be a valuable communications tool for employees and clients alike if used correctly.
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Skills Assessments for IT Workers
One of the toughest issues that organizations face is hiring and retaining the right mix of top IT talent. To manage this process better, CIOs should consider implementing a well-crafted IT assessment process to deliver a higher-performing workforce.
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Videoconferencing for the Enterprise
Internet-based videoconferencing systems are becoming increasingly attractive, due both to the boardroom pressure to go green by reducing travel and by the superior quality of new "telepresence" systems.
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Curing the Help Desk Blues
The "help desk" is growing up and providing many more IT services within organizations, including management of problems, change and configuration.
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Unifying Communications Across the Organization
The movement to converge voice, data and video services to a single point of contact can improve an organization's ability to respond to customers.
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Supporting the Mobile Workforce
As technology allows organizations to free up their employees to travel frequently, telecommute and open satellite offices, these mobile workers need tech support to maintain security and productivity.
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Controlling IT Identity and Access Management
A new generation of technology tools has enabled organizations to better manage who has access to enterprise data online.
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Pros and Cons of Web 2.0 Technologies
Social computing technologies -- blogs, wikis, RSS -- are invading the workplace in a growing number of large organizations. But why aren't CIOs cheering?
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Recruiting and Grooming Future CIOs
CIOs are missing an opportunity to work with colleges and universities to expand the skill sets of students in degree programs, and to help identify future IT talent.
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Beyond Business Intelligence
Customer service is becoming more important as a differentiating factor for organizations. Business Intelligence can help IT managers figure out what customers want.
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IT and Corporate Social Responsibility
The new buzz words in the boardroom are "corporate social responsibility," meaning enterprises should do the right thing for employees, customers, and stakeholders.
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Tactics to Ensure IT Project Success
The road to success for IT deployments requires careful planning, assured financing, joint ownership, and proper management of the risks.
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Managing Multisourcing
By using collaboration tools, defining roles, and making an honest assessment, organizations can juggle several IT outsourcers at once.
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Workplace Design for the Information Worker
IT executives need to pay attention to social networking and other collaborative tools of tomorrow's information workers when calling for office redesign.
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Protecting Backup Data Tapes
As more data breaches due to backup data tapes being lost or stolen, enterprises need to consider greater security measures in the transport of tapes.
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When a Web Site is Poorly Designed
Poor site design can have a negative impact on a variety of corporate goals, from turning off potential customers to hobbling a brand.
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Corporate IM: The Plusses and Minuses
As Instant Messaging applications add new features, it's impossible to keep them out of the office. Here's what CIO's can do to limit IM risks.
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Going Green in IT
By undertaking recycling and responsible disposal initiatives with computer products, CIOs can help a company comply with laws and help the environment.
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The Open Source Dilemma
As the open source movement penetrates the corporate IT department, CIOs must integrate open source software into their enterprise infrastructure.
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Managing the Remote and Mobile Workforce
CIOs need to make sure that data from mobile workers is backed up, their devices are protected from viruses and they are included in patch management plans.
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Stop, Listen, and Learn Electronically
Employee training programs that are delivered via computers, the Web, CD-ROM, digital television, and even games can be more effective and less costly.
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The Lowdown on IT Salaries
The job market for IT professionals has gone through a boom-and-bust period during the past decade. Here's what CIOs need to know about recruitment and compensation.
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Get Ready for the Millennial Worker
Millennial workers have grown up using the latest communication technologies. They work fast and want their ideas heard. For CIOs, this means taking steps to mentor and accommodate young, tech-savvy workers.
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New U.S. Rules Expected to Strengthen Online Banking
Making a merger or acquisition successful increasingly depends on uniting the IT infrastructure, processes and strategies of two companies.
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The IT Challenges of an M&A Strategy
A successful merger or acquisition increasingly depends on uniting the IT infrastructure, processes, and strategies of two companies.
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The ABCs of RFID
Here's what CIOs need to know about radio frequency identification (RFID) technology -- sometimes called "the new barcode."
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Avoiding Legal Minefields in Court
As organizations face more requests for electronic discovery, CIOs need to know the rules and help put in place policies and protections.
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Project Management under the CIO
Buy-in and support are key factors that make an IT project management office work.
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The Strategic Advantage of VoIP
Sure, VoIP is cheap, but it can also allow companies to compete better.
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Effective Business Process Management
CIOs are increasingly taking control when it comes to leading successful business process management initiatives.
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Security and the Bottom Line
It's up to the CIO to communicate the true impact of threats like phishing and pharming.
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What Do IT End Users Want?
The mystery of user satisfaction can be easily resolved, ultimately improving IT.
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Metrics that Make the Case for IT
Numbers are easy to come by in IT -- but CIOs need to focus on the right ones.
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Nurturing the CIOs-in-Waiting
Without a succession plan in place, companies could find themselves in a bind.
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The Importance of an MBA
Increasingly, CIOs need an MBA education in order to communicate with other C-level peers and build effective teams.
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IT Governance Is Key to Managing Expectations
To prevent a boardroom tug-of-war over IT resources, CIOs need a new approach.
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Governments Take Portals to the Next Level
A single portal is viewed as a way to offer better availability with more complex online services applications.
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The Paperless Healthcare Provider
Electronic Health Records systems give healthcare providers a competitive edge by reducing costs, saving time, and improving privacy and accountability.
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