Business

The ROI of Consultants

Outside help is often crucial. Here are some ways to ensure it also boosts the bottom line.

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IT Investing 101: Evaluating the Target

When eying a new application or a company-wide overhaul, extensive pre-purchase evaluation is required.

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Benchmarking the Outsourcers

Keeping a handle on outsourcers requires a solid roadmap against which to measure performance.

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Beyond ROI

Many metrics can show a return on investment. CIOs should know the terms before applying them to mission-critical projects.

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The Black Art of Reusing Software

Software design is one of the most labor-intensive and costly aspects to putting technologies into use in organizations, and that's why some IT shops are reusing existing software.

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Information Security Best Practices

Two reports show that those companies who are doing the very best job of tending to information security needs experience less downtime and fewer financial losses.

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Embracing a Metadata Strategy

Metadata -- data about data -- has the potential to glue all different types of information together in an environment made up of siloed ITsystems.

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Product Planning Strategy

Eliminating downtime is the IT Holy Grail. One metric, Mean Time Between Failure, aims to get it there.

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